Call us 210 / 494-7687
Call us 210 / 494-7687
All our better frames are warranted for one year from the date they are dispensed for defects and breakage. Prescription lenses are warranted against breaking for a year. Scratch resistance coated lenses and anti-reflection lenses are also warranted for a year. Payment for lost glasses is the responsibility of the patient. If you have any problem with your eyewear, please consult us right away. We will remake the lenses for free if you notify us of a prescription problem within 45 days.
Contact lenses are a large part of our practice. Since the health of your eyes is of utmost importance, we expect contact lens wearers to have an annual eye examination. If you call for replacement lenses after a year, we will request that you make an appointment for an eye examination. Every effort is made to keep the cost for replacement contact lenses as low as possible. Broken multipacks cannot be accepted as returns or exchanges.
Most people hesitate to ask about the cost of their medical care. Since there is a fee for our services, you are encouraged to ask any questions that you might have. We feel that once you are at ease regarding the cost of your care, we can direct full attention to your particular needs. Our established patients know that our fees are comparable to those of other practices in the area, and we are always happy to explain your charges. We accept assignment for Medicare and many other insurance programs. Please bring your card or other pertinent information. We do not bill, so payment is due when services are rendered unless specific arrangements are made.
If you want more information about our privacy practices, call or visit Dr. R. Rigsby at the address or phone number shown at the beginning of this Notice.
Richard R. Rigsby, OD and Carole L. Rigsby, OD
15126 San Pedro Ave., San Antonio, TX 78232
210-494-7687
210-798-0949, fax